Discussion topic: Restore my mobile service
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Message posted on 05 Aug 2026 09:09 AM
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Restore my mobile service
I have paid my bill can I have my service restored
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All Replies
Message posted on 05 Aug 2026 09:13 AM
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Re: Restore my mobile service
As long as you've set up a continuous payment method then you're waiting for Sky's system (and the banking) to process the payment and restore service.
That might be tomorrow or Friday.
Message posted on 05 Aug 2026 10:46 AM
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Re: Restore my mobile service
@Jackieho
In addition to the above…
If a payment is 2+ weeks overdue you will have to pay the next bill as well.
If payments are 56+ days overdue Sky can fully terminate your subscription (but you’ll still owe the arrears).
If this is part of a credit agreement purchase (for Sky Mobile or Sky Glass) non payment can see the credit agreement cancelled at which point the full amount becomes due in one payment.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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