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Discussion topic: Restore my mobile service

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This message was authored by: Jackieho

Restore my mobile service

I have paid my bill can I have my service restored 

 

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This message was authored by: PandJ2020

Re: Restore my mobile service

Posted by a Superuser, not a Sky employee. Find out more

As long as you've set up a continuous payment method then you're waiting for Sky's system (and the banking) to process the payment and restore service.

 

That might be tomorrow or Friday.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Daniel0210

Re: Restore my mobile service

Posted by a Superuser, not a Sky employee. Find out more

@Jackieho 
In addition to the above…

If a payment is 2+ weeks overdue you will have to pay the next bill as well.

If payments are 56+ days overdue Sky can fully terminate your subscription (but you’ll still owe the arrears).


If this is part of a credit agreement purchase (for Sky Mobile or Sky Glass) non payment can see the credit agreement cancelled at which point the full amount becomes due in one payment. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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