Replacment SIM

[Elliemoo24]

Hi

I had to order a new phone and contract as my phone was stolen over the weekend. My new phone arrived the next day but I am still waiting for my new SIM to arrive. It's been 3 working days and still no SIM card. I am completely without a phone and its been an absolute nightmare.

1. How long have others waited for replacement SIM

2. Should I just set my new device up without it and connect to wifi for now or will that just mess everything up and I should just wait for the SIM.

[PandJ2020]

SIM's come via RoyalMail can often take a few days...

But go ahead and set your phone up on WiFi - you can insert the SIM when it arrives...

[Elliemoo24]

hi 

thanks for your response. is it as simple as popping the sim and activiating it when it arrives and then im off kind of thing?

[caesarome]

@Elliemoo24 

Yes you just need to activate the sim when it arrives.

[PandJ2020]

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@Elliemoo24 wrote:

hi 

thanks for your response. is it as simple as popping the sim and activiating it when it arrives and then im off kind of thing?

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Yes.  All the SIM does is provider cellular connectivity.

The phone works fine on WiFi only.  (You won't be able to get/make calls/texts or use Internet outside the house)

[Elliemoo24]

Thanks so much for your help.

been waiting days for a SIM card and it's making life very hard!!

[caesarome]

Should it not arrive then you can order yourself another one by selecting a data plan for it via here:

https://www.sky.com/shop/mobile/plans

Should you end up with two then make sure you only activate one of them so the other is cancelled