Does anyone have a number to call for sky that actually lets you speak to a person.

[LizUpton01]

Trying to contact sky regarding my subscription that had not be changed. Tried every number I can find. All automated. Does not accept my password so can't get any further. Need to SPEAK to someone. Any ideas.

[PandJ2020]

The number to call is 150 from your sky mobile.

[LizUpton01]

Thanks. I did that,, unfortunately, they still keep asking me for my "memorable" name and then it doesn't accept it, so I can't get any further. I have e mailed them, still waiting for a response .

[Daniel0210]

@LizUpton01 

Sky don't use email for general communication. Dial again and say nothing when prompted for your telephone password. Sky should be able to verify your identity as the account holder by other means and then you can set up a new password. 

[LizUpton01]

Thanks I will try that 

[LizUpton01]

Didn't work just cut me off.

[Daniel0210]

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@LizUpton01 wrote:

Didn't work just cut me off.

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@LizUpton01 

Try saying "I can't remember " or similar. 

[PandJ2020]

Keep trying until you fight your way past the IVR.  Speaking to a real person can be difficult with many companies nowadays...!