Replacement

[Rasoo]

I was ordering iphone 17 pro max but mistakenly i have ordered iphone 17 bro which are not active and not open so how i replaced it with iphone 17 pro max.

[GD1]

@Rasoo  You need to call Sky to cnacle your current order and place a new order, as well as undergo another credit check.

[Daniel0210]

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@Rasoo wrote:
which are not active and not open so how i replaced it with iphone 17 pro max.

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@Rasoo 

It's not clear if your first order has already been delivered?

If it has and you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through their returns process. Easiest way is by dialling 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund

Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.