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Discussion topic: Mobile cuts off call from husbands work

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Avatar for Alan2663
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This message was authored by: Alan2663

Message posted on ‎21 Jun 2026 11:05 AM

Mobile cuts off call from husbands work

I am waiting for someone from sky to contact me with the ongoing issue of the fact my husband cannot ring me from his work place. My phone rings and when I answer it cuts off and I am unable to speak to him. This issue has been ongoing for months and no one from Sky had contacted me with an update. If you check my account you will have it on record

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎21 Jun 2026 11:07 AM

Re: Mobile cuts off call from husbands work

Posted by a Superuser, not a Sky employee. Find out more

@Alan2663  No one here can check your account, no one from Sky will call you in response to your piost.

 

This is a customer helps customer community, not Sky Customer services.

 

No one here will know who you are from your community login.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: PandJ2020

Message posted on ‎21 Jun 2026 11:13 AM

Re: Mobile cuts off call from husbands work

Posted by a Superuser, not a Sky employee. Find out more

Do any mast issues show here: https://www.sky.com/help/articles/service-status-sky-mobile

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎21 Jun 2026 11:16 AM

Re: Mobile cuts off call from husbands work

Posted by a Superuser, not a Sky employee. Find out more

@Alan2663 

Is he ringing you from his mobile, if so is he with Sky too? Or is he calling you from the firms landline? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
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Sky customer since 2001
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