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Discussion topic: Replacement sim

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This message was authored by: Laura1110

Message posted on ‎26 Sep 2025 04:29 PM

Replacement sim

My partners phone went missing. Luckily we have it back but whoever had his phone has taken the SIM card out. Can we get a new one sent out which will be the same phone number? 
Thanks

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎26 Sep 2025 04:36 PM

Re: Replacement sim

Posted by a Superuser, not a Sky employee. Find out more

Hi @Laura1110  this can only be done by calling sky. Can no longer be done online. 

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This message was authored by: Laura1110

Message posted on ‎26 Sep 2025 04:37 PM

Re: Replacement sim

Thank you! 

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This message was authored by: caesarome

Message posted on ‎26 Sep 2025 04:51 PM

Re: Replacement sim

Posted by a Superuser, not a Sky employee. Find out more
@Laura1110 wrote:

which will be the same phone number? 

A replacement will have the same number.

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