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Discussion topic: Replacement eSIM

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This message was authored by: EricaTwigger

Replacement eSIM

I didn't activate my eSIM withing 30 days of getting it. Can I have a replacement added to my account so I can install it to my phone.

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This message was authored by: PandJ2020

Re: Replacement eSIM

Posted by a Superuser, not a Sky employee. Find out more

You need to purchase a new one...

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: EricaTwigger

Re: Replacement eSIM

Even though I'm on contract?

This message was authored by: caesarome

Re: Replacement eSIM

Posted by a Superuser, not a Sky employee. Find out more

@EricaTwigger 

Your esim contract doesn't start until you activate it so if it isn't activated within the 30 days window then you don;t have a contract for it as it will have been cancelled so as advised you will need to order it again.

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