Replacement eSIM with new number

[Staceymxnab18]

I've requested a new eSIM, will it come with a new number or will my number stay the same? If it's the same am I able to request a new number

[caesarome]

@Staceymxnab18 

If you ordered a new esim then it should have a new number, only a replacement would come with the same number.

[Staceymxnab18]

How do I order a new eSIM? I've ordered a replacement as that was the only option it gave me but can I cancel it and request a new eSIM instead?

[caesarome]

@Staceymxnab18 

You can order a new esim from here:

https://www.sky.com/shop/mobile/plans

Make sure you select the esim option.

You would need to call Sky on 150 to cancel the other one.