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Discussion topic: Remove old mobile from account

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This message was authored by: Mpotter

Message posted on ‎01 Sep 2025 08:55 PM

Remove old mobile from account

HHow can I take an old mobile device off my account

 

 

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎01 Sep 2025 09:14 PM

Re: Remove old mobile from account

Posted by a Superuser, not a Sky employee. Find out more
@Mpotter wrote:

HHow can I take an old mobile device off my account

 

 

Return it to Sky as a swap.

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎02 Sep 2025 03:49 AM

Re: Remove old mobile from account

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@Mpotter 

They only drop off your account if returned to Sky. If it's stopping you adding a new device call Sky so an agent can place the order for you.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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