Discussion topic: Rejected for mobile phone
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Message posted on 09 Jan 2026 10:34 PM
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Rejected for mobile phone
I applied for a mobile phone contract and later on received an email saying I didn't pass their credit & fraud checks.
I don't understand the problem. I'm 35 with a decent income, a mortgage and my credit report is very good. My partners is also very good. I've never had a sky product before and my partner is a sky customer.
What is going on?
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Message posted on 09 Jan 2026 10:40 PM
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Re: Rejected for mobile phone
As we are just customers here there is nothing we can say other than to have a close look at your credit records to make sure all the details are correct including things like the spelling but that apart you might have to look elsewhere if you can't get a device on Sky.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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