Refund

[SyedFarhaan]

Hi Team,

I had placed an order for iPhone 15 pro max on 3rd of November'24 the amount of rupees 105£ had been debited, however later the order was cancelled and the amount was not refunded.

We would request you to please refund the amount in the original source of payment.

Your response is awaiting.

Thanks and regards

Farhaan Syed

[Daniel0210]

@SyedFarhaan 

You have posted on the Sky Mobile board for UK and Republic of Ireland customers but you've mentioned rupees in your post.

If you are in the correct forum the refund of the down payment should be reimbursed after about 14 days after cancellation of the order. If this has elapsed you'll need to contact Sky to chase it up. 

[SyedFarhaan]

Hi Team,

I have placed an order of

iphone 15 pro max on 2nd November '24 and the amout of 105£ was deducted, later the order was cancelled however the amount is not refunded.

Request you to please do the needful and refund the amount to the original source of payment.

Thanks and regards,

Farhaan Syed

[Daniel0210]

@SyedFarhaan 

See the previous reply. If the 14 days has elapsed since you were notified the order was cancelled then you will need to call Sky to discuss this. We are customers here and not Sky Customer Services.