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Discussion topic: EE telling me my account has stopped, i am with Sky i think BT line

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This message was authored by: SueG4

Message posted on ‎15 Dec 2024 07:00 AM

EE telling me my account has stopped, i am with Sky i think BT line

Just need Sky to answer my above question. There is no humans to speak to. Chat line is useless. 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎15 Dec 2024 07:31 AM

Re: EE telling me my account has stopped, i am with Sky i think BT line

Posted by a Superuser, not a Sky employee. Find out more
@SueG4 wrote:

Just need Sky to answer my above question. There is no humans to speak to. Chat line is useless. 

@SueG4 

Your post isn't very clear. You've posted on the mobile board but the thread title mentions a BT line. Can you clarify what the issue is? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
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This message was authored by: twilight+princess

Message posted on ‎16 Dec 2024 06:48 PM

Re: EE telling me my account has stopped, i am with Sky i think BT line

Posted by a Superuser, not a Sky employee. Find out more

Have you recently transferred your landline from EE to Sky? If so then it may just be a courtesy email/call/text to say your account has been cancelled & that if it wasn't you to call them.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
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