Discussion topic: Refund

This message was authored by: Sergiomst · ‎16 Nov 2025

The communication channels of this telecommunications company are a complete disgrace. I'm waiting for a refund, which should have been paid as soon as the service was cancelled, especially since I paid a down payment and I don't want to wait a decade for misunderstandings with an idiotic machine trained not to give answers. It's the limit. I can't believe that in the 21st century we're being strung along by companies that lack the management to be in the market. As an AI technician, I can say that this machine is trained not to give answers, but I will go to court to file a lawsuit for my money that I haven't received yet, and I haven't received any response regarding the procedure.

This message was authored by: GD1 · ‎16 Nov 2025

@Sergiomst You're not contacting Sky by posting here, threats to go to court will hacve zero effect.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Daniel0210 · ‎16 Nov 2025

@Sergiomst wrote:
I'm waiting for a refund, which should have been paid as soon as the service was cancelled,

@Sergiomst

What service did you cancel and how long ago?

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

Discussion topic: Refund

Refund

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