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Discussion topic: Refund

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This message was authored by: Muchelle1

Message posted on ‎28 Oct 2025 06:55 PM

Refund

I am £5-63 in credit as I am no longer a mobile customer how do I get the refund back

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This message was authored by: 63johnw

Message posted on ‎28 Oct 2025 07:06 PM - last edited: ‎28 Oct 2025 07:07 PM

Re: Refund

Posted by a Superuser, not a Sky employee. Find out more

Hi @Muchelle1  it would normally be reimbursed to the account you used to pay your sky mobile bills from, once your final bill has been produced. If this hasn't happened you will need to call sky to arrange the refund. 

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