Refund

[PandJ2020]

I've re-escalated - wait to see if a Sky employee picks it up.

It's all we can do.

[Junaide]

The sky and sky employee won't help.

[Lisa-P1987]

Thanks for escalating this. We’ve sent Junaide  an invite to chat.

[Junaide]

The sky employee Lisa told me i ll get my money in 3-5 days and she told me that the chat will remain open. I haven't got the money and the chat is also closed. This is what sky is offering.

[Daniel0210]

@Junaide 

That would have been 3-5 working days. Would you like the issue escalated again?