0

Discussion topic: Refund for mobile for poor service

Reply
This message was authored by: forbesy02

Refund for mobile for poor service

We have  an upgrade in our postcode going on for over two months now and have been told because sky have not provided the appropriate service we would get a refund on our bill but nothing has appeared yet which is not what we expected 

Reply

All Replies

This message was authored by: caesarome

Re: Refund for mobile for poor service

Posted by a Superuser, not a Sky employee. Find out more

@forbesy02 

There is no automatic right for compensation due to an issue with a mobile signal, while they might have told you are due some sort of compensation if they are going to do this they might not apply it to your account until the network issue has been fixed so you would need to speak to Sky again about this.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply