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Discussion topic: Refund for mobile for poor service
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This message was authored by: forbesy02
Message posted on 21 Sep 2026 06:25 PM
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Refund for mobile for poor service
We have an upgrade in our postcode going on for over two months now and have been told because sky have not provided the appropriate service we would get a refund on our bill but nothing has appeared yet which is not what we expected
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 21 Sep 2026 07:30 PM
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Re: Refund for mobile for poor service
There is no automatic right for compensation due to an issue with a mobile signal, while they might have told you are due some sort of compensation if they are going to do this they might not apply it to your account until the network issue has been fixed so you would need to speak to Sky again about this.
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