Discussion topic: Refreshing Sim data error
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Message posted on 24 Aug 2024 05:03 PM
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Refreshing Sim data error
I am currentlynin Fuetra ventura.
My phone and my sons phone will not connect to a beteork, but keeps bringing up Refreshing Sim data!
Have tried rebooting, tried going to 3g only.
All I get is a draining battery, currently I have to use a WiFi hot-spot from a family member.
I'm being charged, but need phone for business.
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Message posted on 24 Aug 2024 05:10 PM - last edited: 24 Aug 2024 05:11 PM
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Re: Refreshing Sim data error
Is SIM application setting set to 'home'? (Needs to be 'automatic' or 'abroad')
Message posted on 24 Aug 2024 05:12 PM
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Re: Refreshing Sim data error
If sim settings are set to Automatic or Abroad try setting to Home then exit the settings then go back in and set to Abroad or Automatic.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 24 Aug 2024 05:15 PM
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Re: Refreshing Sim data error
Billing continues as normal during an issue. Once it's fixed contact Sky to see if they'll apply a credit to your account but as Sky mobile is for domestic usage don't expect anything for missing business calls.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 26 Aug 2024 08:42 AM
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Re: Refreshing Sim data error
It's very intermittent, very frustrating will have to just put up with it until we return, and then have a conversation with SKY.
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