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Discussion topic: Data not showing

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Avatar for Gregorian
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This message was authored by: Gregorian

Message posted on ‎26 Aug 2024 07:28 AM

Data not showing

I upped my mobile data but it's not showing on my roll data page, it's asking me to activate my sim card but it should already be activated, any ideas.
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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎26 Aug 2024 08:32 AM

Re: Data not showing

Posted by a Superuser, not a Sky employee. Find out more
@Gregorian wrote:
I upped my mobile data but it's not showing on my roll data page

How?  If you change an active SIM's dataplan then the extra is available straight away (it doesn't go into your piggybank).

 

Sounds like you've ordered a whole new SIM/plan?

I am just another Sky customer and my views are my own even if you don't like the answers
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