Discussion topic: Ref my phone
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Message posted on 17 Oct 2025 02:04 PM
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Ref my phone
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Message posted on 17 Oct 2025 02:05 PM - last edited: 17 Oct 2025 02:06 PM
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Re: Ref my phone
@Chris559 wrote:
I was told yesterday by sky collegue that I get my phone today where is it
I don't think other customers can answer that? Check the tracking in your account.
Message posted on 17 Oct 2025 03:05 PM
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Re: Ref my phone
@Chris559
l’m afraid you aren’t speaking to Sky Customer Services by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.
As stated, the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order
When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.
Any orders for an iPhone 17 are likely to be delayed further due to the usual supply and demand issues. This happens every year when a new iPhone is launched.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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