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This discussion topic has been answered Discussion topic: Recycled numbers

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This message was authored by: Annie61

Recycled numbers

After getting a new  mobile phone and supposed new phone number, I now believe that phone number belonged to someone else previously. I have been getting debt collection messages addressed to the same name over the last 3 months., also appointments for beauty treatments and medical. 

How do I resolve this issue? Is it possible to get a brand new phone number?


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This message was authored by: caesarome Answer

Re: Recycled numbers

Posted by a Superuser, not a Sky employee. Find out more

@Annie61 

All you can do is to call Sky on 150 and explain this to them to see if they will cancel this one and then send you another one. Even with another sim it could happen again.

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This message was authored by: Daniel0210

Re: Recycled numbers

Posted by a Superuser, not a Sky employee. Find out more

@Annie61 

There are very very few, if any, new numbers and nearly all numbers are recycled I'm afraid.,


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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with:
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This message was authored by: caesarome Answer

Re: Recycled numbers

Posted by a Superuser, not a Sky employee. Find out more

@Annie61 

All you can do is to call Sky on 150 and explain this to them to see if they will cancel this one and then send you another one. Even with another sim it could happen again.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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