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Discussion topic: Recent order not showing

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This message was authored by: Debbie147

Recent order not showing

I have ordered a new phone, I've received confirmation but the order isn't showing on my account 

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This message was authored by: caesarome

Re: Recent order not showing

Posted by a Superuser, not a Sky employee. Find out more

@Debbie147 

When did you place the order as it can take up to 24 hours to appear on your account and are you signed in with the same email address you used when placing the order ?

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This message was authored by: Debbie147

Re: Recent order not showing

I ordered 5 days ago. 

This message was authored by: caesarome

Re: Recent order not showing

Posted by a Superuser, not a Sky employee. Find out more

@Debbie147 

Are you logged in with the same email address you used when placing the order ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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