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Discussion topic: Received repaired phone

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This message was authored by: mamma+jacks

Received repaired phone

I just had my phone back from repair, but I can not open it. It wants me to draw the pin, but I don't remember it, as I used a pin number and fingerprint. How do I set it back to factory reset? also it does not have a sim its the virtual sim. So will that make a difference
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This message was authored by: caesarome

Re: Received repaired phone

Posted by a Superuser, not a Sky employee. Find out more

@mamma+jacks 

What phone is it ?

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This message was authored by: mamma+jacks

Re: Received repaired phone

Samsung Fold 6 5g

This message was authored by: 63johnw

Re: Received repaired phone

Posted by a Superuser, not a Sky employee. Find out more

Hi @mamma+jacks  look here. 

https://www.samsung.com/uk/support/mobile-devices/how-do-i-perform-factory-reset-on-my-mobile-device...

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