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Discussion topic: Received new iPhone 13 - How to set it up?

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This message was authored by Kbjklgkjgv This message was authored by: Kbjklgkjgv

Received new iPhone 13 - How to set it up?

Where are the manuals or instructions to get my new iPhone setup and working? Or ... what do I need to do? 😊

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Received new iPhone 13 - How to set it up?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Kbjklgkjgv  with modern smartphones you don't tend to get instructions, it's just a case of turning it on and following the on screen prompts. If you look on the Apple website there will be help articles on there. 

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Kbjklgkjgv
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This message was authored by Kbjklgkjgv This message was authored by: Kbjklgkjgv

Re: Received new iPhone 13 - How to set it up?

I have plugged it in to recharge. I've not put the sim card in (it is in my 'old' phone but is compatable. The screen just says 'hello' !!

 

This message was authored by caesarome This message was authored by: caesarome

Re: Received new iPhone 13 - How to set it up?

Posted by a Superuser, not a Sky employee. Find out more

When you see the hello option then you need to select it if English is your language or wait until it scrolls the the greeting in your language.

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Kbjklgkjgv
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This message was authored by Kbjklgkjgv This message was authored by: Kbjklgkjgv

Re: Received new iPhone 13 - How to set it up?

Nothing happens 😨

This message was authored by caesarome This message was authored by: caesarome

Re: Received new iPhone 13 - How to set it up?

Posted by a Superuser, not a Sky employee. Find out more

@Kbjklgkjgv 

Do you see a line at the bottom of the screen,  if so swipe it up as per this:

 

https://support.apple.com/en-gb/105132

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Kbjklgkjgv
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This message was authored by Kbjklgkjgv This message was authored by: Kbjklgkjgv

Re: Received new iPhone 13 - How to set it up?

No it just says press home but pressed every button but does not seem to work! The home button is the 'fingerprint' ? But I haven't set it up so that does not work

 

This message was authored by caesarome This message was authored by: caesarome

Re: Received new iPhone 13 - How to set it up?

Posted by a Superuser, not a Sky employee. Find out more

If the phone has a home button then you should be able to press it during set up.

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Kbjklgkjgv
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This message was authored by Kbjklgkjgv This message was authored by: Kbjklgkjgv

Re: Received new iPhone 13 - How to set it up?

Now not sure which is home button! As I thought I had pressed it

This message was authored by 63johnw This message was authored by: 63johnw

Re: Received new iPhone 13 - How to set it up?

Posted by a Superuser, not a Sky employee. Find out more

Have you tried swiping the screen @Kbjklgkjgv  ?

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Kbjklgkjgv
Topic Author
This message was authored by Kbjklgkjgv This message was authored by: Kbjklgkjgv

Re: Received new iPhone 13 - How to set it up?

Yes - nothing happened!

Kbjklgkjgv
Topic Author
This message was authored by Kbjklgkjgv This message was authored by: Kbjklgkjgv

Re: Received new iPhone 13 - How to set it up?

It's working ... well I have opened up to the beginning of the set up!! Don't know how but thanks everyone 

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