0

Discussion topic: Received iPhone mobile and SIM not ordered a

Reply
This message was authored by: LowLow

Received iPhone mobile and SIM not ordered a

My mother has received a mobile and SIM nearly 3 months ago now and I have reported to sky 5 times, still no phone calls or package that was promised every time I call, I have to go through security every time, answer bank details and don't have the email address the scammers used as didn't order, it's pathetic the level of service sky offer when fraud commited against us

Reply

All Replies

This message was authored by: 63johnw

Re: Received iPhone mobile and SIM not ordered a

Posted by a Superuser, not a Sky employee. Find out more

Hi @LowLow  have you tried an official complaint ?

 

https://www.sky.com/help/articles/how-to-make-a-complaint#call-us-only

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Avatar for LowLow
Level 0 icon
Topic Author
This message was authored by: LowLow

Re: Received iPhone mobile and SIM not ordered a

Yes, 5 times, still no call or return package as promised.

Reply