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Discussion topic: Re: Disputing mobile bill

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Avatar for Alec12
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This message was authored by: Alec12

Message posted on ‎16 Nov 2025 08:18 AM

Re: Disputing mobile bill

Why am I paying for a ohone next month qhen the bills been paid off

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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎16 Nov 2025 08:22 AM

Re: Disputing mobile bill

Posted by a Superuser, not a Sky employee. Find out more

 

@Alec12 wrote:

Why am I paying for a ohone next month qhen the bills been paid off

Hi @Alec12  as fellow customers we can't say, if you are sure the phone contract has been paid in full then you will need to call sky for help. You will still be paying for the sim plan if you have one. Call sky on 150 if you do need help. 

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This message was authored by: caesarome

Message posted on ‎16 Nov 2025 09:37 AM

Re: Disputing mobile bill

Posted by a Superuser, not a Sky employee. Find out more

@Alec12 

Does it show here that there are no more outstanding payments:

 

https://www.sky.com/myaccount/mobile/device/x/payments

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