Posted by a Superuser, not a Sky employee. Find out more
@Cki56 If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services on here.
If the issue has now been resolved you would have to speak to Sky to see if they are prepared to add a credit to your account as a good will gesture. Unlike broadband and Sky Talk landline there is no automatic compensation.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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