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Discussion topic: Re: Can dial out but does not recognise number when dialling in

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This message was authored by: Cully1

Re: Can dial out but does not recognise number when dialling in

Hi. Like so many others, I transferred to Sky Mobile for myself and my wife - her transfer has gone smoothly but I still can't get any incoming calls or texts to my mobile. And anyone calling me gets an "incorrect number " message. Been dealing with Sky Service for the last three weeks and was told that the porting process for my number is still in process and that's why my number is not recognised. Today I was told that this is a major Sky issue which affects many new users and there is as yet no solution. So, I guess, watch this space - hopefully with so many complaints, this will get resolved sooner rather than later.

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This message was authored by: Mark39

Re: Can dial out but does not recognise number when dialling in

Posted by a Superuser, not a Sky employee. Find out more

@Cully1 I'm confused. You've posted this in the landline (Talk) forum, but it sounds like a Sky Mobile issue?

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This message was authored by: Cully1

Re: Can dial out but does not recognise number when dialling in

You're right. Apologies 

This message was authored by: Mark39

Re: Can dial out but does not recognise number when dialling in

Posted by a Superuser, not a Sky employee. Find out more

@Cully1 wrote:

You're right. Apologies 


Not to worry. I'll move your post to the Sky Mobile forum.

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This message was authored by: Cully1

Re: Can dial out but does not recognise number when dialling in

👍 thank you 

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