Discussion topic: Query about delivery

This message was authored by: HannahGosling · ‎10 Feb 2025

A family member is going to accept the delivery of my phone for me as I work everyday in the delivery hours. She has a photograph of my ID, but this doesn't match the delivery address as we moved houses in July. Will she be able to accept this on my behalf?

This message was authored by: Daniel0210 · ‎10 Feb 2025

@HannahGosling

If the DPD driver asks for photo I.D. the surname will need to be the same as yours. Sometimes they don't ask but will take a photo of it being handed over. You should get a 1 hour time slot if you're able to get home for a short time.

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Discussion topic: Query about delivery

Query about delivery

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