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Discussion topic: Query about delivery

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This message was authored by: HannahGosling

Query about delivery

A family member is going to accept the delivery of my phone for me as I work everyday in the delivery hours.  She has a photograph of my ID, but this doesn't match the delivery address as we moved houses in July.  Will she be able to accept this on my behalf?

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This message was authored by: Daniel0210

Re: Query about delivery

Posted by a Superuser, not a Sky employee. Find out more

@HannahGosling 

If the DPD driver asks for photo I.D. the surname will need to be the same as yours. Sometimes they don't ask but will take a photo of it being handed over. You should get a 1 hour time slot if you're able to get home for a short time.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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