Discussion topic: Purchased receipt
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Message posted on 18 Jun 2025 04:41 PM
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Purchased receipt
I need mobile device purchase receipt
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Message posted on 18 Jun 2025 04:44 PM
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Re: Purchased receipt
You won't get an 'receipt' as such. You get a credit agreement with an agreement number. You can see this in your message centre.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 18 Jun 2025 04:45 PM
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Re: Purchased receipt
I asked to provide purchase receipt while claiming for my device.
what should I provide?
Message posted on 18 Jun 2025 04:47 PM
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Re: Purchased receipt
Was it is you are trying to do, are you trying to put in an insurance claim ?
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Message posted on 18 Jun 2025 04:50 PM
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Re: Purchased receipt
My mobile device is got damaged and so I called sky for repair or replacement.
and yesterday I received email to provide more information and they asked me to provide proof of purchase receipt of my mobile device.
Message posted on 18 Jun 2025 04:58 PM
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Re: Purchased receipt
Then as @Daniel0210 has said you are looking for your credit agreement as that will contain the devices IMEI number:
https://www.sky.com/mymessages
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Message posted on 18 Jun 2025 04:59 PM
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Re: Purchased receipt
Is it okay to provide that document as proof of purchase for claim purpose
Message posted on 18 Jun 2025 05:00 PM
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Re: Purchased receipt
It should be as that is the only document available to you to show that the phone belongs to you.
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If you need help please provide as much information as you can
Message posted on 18 Jun 2025 05:01 PM
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Re: Purchased receipt
Alright
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