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Discussion topic: Purchased receipt

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This message was authored by: Dhruvita

Purchased receipt

I need mobile device purchase receipt 

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This message was authored by: Daniel0210

Re: Purchased receipt

Posted by a Superuser, not a Sky employee. Find out more

@Dhruvita 

You won't get an 'receipt' as such. You get a credit agreement with an agreement number. You can see this in your message centre. 


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This message was authored by: Dhruvita

Re: Purchased receipt

I asked to provide purchase receipt while claiming for my device.

 

what should I provide?

This message was authored by: caesarome

Re: Purchased receipt

Posted by a Superuser, not a Sky employee. Find out more

@Dhruvita 

Was it is you are trying to do, are you trying to put in an insurance claim ?

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This message was authored by: Dhruvita

Re: Purchased receipt

My mobile device is got damaged and so I called sky for repair or replacement.

 

and yesterday I received email to provide more information and they asked me to provide proof of purchase receipt of my mobile device.

This message was authored by: caesarome

Re: Purchased receipt

Posted by a Superuser, not a Sky employee. Find out more

Then as @Daniel0210 has said you are looking for your credit agreement as that will contain the devices IMEI number:

 

https://www.sky.com/mymessages

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This message was authored by: Dhruvita

Re: Purchased receipt

Is it okay to provide that document as proof of purchase for claim purpose

This message was authored by: caesarome

Re: Purchased receipt

Posted by a Superuser, not a Sky employee. Find out more

It should be as that is the only document available to you to show that the phone belongs to you.

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This message was authored by: Dhruvita

Re: Purchased receipt

Alright 

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