Discussion topic: Proof of usage
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Message posted on 21 Feb 2026 02:48 PM
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Proof of usage
I would like to request a proofe of purchase to make a claim with private insurance company
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Message posted on 21 Feb 2026 02:53 PM
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Re: Proof of usage
If this is for a lost or stolen device...
As per Skys website ~
"The proof of usage is your email with the IMEl number on it which you got when you first took the device. That is what insurance companies need. So you need to ask for that, not proof of usage as in the bills."
So look for your credit agreement which will be in your message centre:
https://www.sky.com/mymessages
It may also be a good idea to register any loss/theft on the Immobilise website https://www.immobilise.com
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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