This discussion topic has been answered Discussion topic: Previous provider

This message was authored by: Tolbert · ‎09 Aug 2025

Previous provider asking for large payment for cancelling contract. Do i have to pay or will Sky refund me?

This message was authored by: Daniel0210 · ‎09 Aug 2025

Unlike TV and Broadband Sky don't contribute towards mobile cancellations.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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This message was authored by: Daniel0210 · ‎09 Aug 2025

@Tolbert

Unlike TV and Broadband Sky don't contribute towards mobile cancellations.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

This message was authored by: PandJ2020 · ‎09 Aug 2025

@Tolbert wrote:
Do i have to pay

Yes.

will Sky refund me?

No.

I am just another Sky customer and my views are my own even if you don't like the answers

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