Discussion topic: Pre order

This message was authored by: TAiba1 · ‎23 Oct 2025

I ordered my phone on 1st October and there has been no update yet. Can you please tell me when I can get it or how much more time it will take?

This message was authored by: 63johnw · ‎23 Oct 2025

Hi @TAiba1 the order status in your account is the most up to date information available, no one here has any more information.

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This message was authored by: Daniel0210 · ‎23 Oct 2025

@TAiba1
As we’re customers here we have no insight into current stock levels or any delivery timescales.

iPhone 17:~ You mentioned Pre-order in your thread title. Was this for an iPhone 17? Any orders for an iPhone 17 are likely to be delayed due to the usual supply and demand issues faced by Apple. This happens every year when a new iPhone is launched.

After credit checks have been completed the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.

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Discussion topic: Pre order

Pre order

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