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Discussion topic: Possible scam

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This message was authored by FREDD1 This message was authored by: FREDD1

Possible scam

I received an 0800 phone call supposedly from SKY. Is this a scam call, or a genuine call from SKY?

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This message was authored by caesarome This message was authored by: caesarome

Re: Possible scam

Posted by a Superuser, not a Sky employee. Find out more

Did they say they could save you something like 30% off your mobile bill, f so it was a scam call so did you give them any details to your Sky account ?

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Possible scam

Posted by a Superuser, not a Sky employee. Find out more

Hi @FREDD1  there have been lots of reports of scam calls from people claiming to be sky so be very wary. They offer 40% off and a free watch then trick you into sending them back to them rather than sky. 

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This message was authored by twilight+princess This message was authored by: twilight+princess

Re: Possible scam

Posted by a Superuser, not a Sky employee. Find out more

Chances are it's a scam. It usually starts by saying they can offer x% off - usually 40% & if accepted they'll ask for account details. They'll then log into your account (unless 2fa is enabled where you receive a code to authenticate the sign in, in this case the scammer will say they'll send you a code which they need to be able to process the discount) & purchase expensive phones &/or tablets.
They'll then call again when the devices have been received to say they've been sent by mistake & to return them to an address which they give. If this is done a user will be liable for the full cost in most cases.

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