Discussion topic: Porting number
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Message posted on 16 Jul 2024 04:05 PM
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Porting number
I have recently ported both mine and husbands numbers over to sky from another provider and now we are unable to make or receive calls. Can someone help please
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Message posted on 16 Jul 2024 04:15 PM
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Re: Porting number
Has Sky told you that the number trasnfers have been completed and if they have,, did you put the Sky sims in both phones ?
Something else to check is that both phones are now showing the correct numbers:
If this is an iphone go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone.
If it is an Android phone go to About Phone > My Phone number, change it and reboot the phone.
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