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Discussion topic: Porting number

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This message was authored by Emma1910 This message was authored by: Emma1910

Porting number

I have recently ported both mine and husbands numbers over to sky from another provider and now we are unable to make or receive calls. Can someone help please 

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This message was authored by caesarome This message was authored by: caesarome

Re: Porting number

Posted by a Superuser, not a Sky employee. Find out more

Has Sky told you that the number trasnfers have been completed and if they have,, did you put the Sky sims in both phones ?

 

Something else to check is that both phones are now showing the correct numbers:

 

If this is an iphone go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone.


If it is an Android phone go to About Phone > My Phone number, change it and reboot the phone.

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