Discussion topic: Unable to pay the contract anymore due to an accident and job loss

This message was authored by: Raul+Maximilian · ‎16 Jul 2024

Hi after an motorbike accident I'm left at home unable to work. I can't afford to pay the contract amount anymore. My phones and other belongings that I had in my backpack were destroyed. What's going to happen next as I can't afford to pay anymore. Thank you.

This message was authored by: caesarome · ‎16 Jul 2024

The phone will be suspended ironically enough even though it was destroyed if the next bill isn't paid so I think you are best calling Sky and explaining to them what has happened as usually they would cancel an account if the bill hasn't been paid for around 56 days or so.

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This message was authored by: Daniel0210 · ‎16 Jul 2024

@Raul+Maximilian

Sorry to hear about your injuries etc. You should call Sky asap and explain. Your mobile services will be restricted but you are still responsible for paying for the device in full as per the contract you agreed to.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Unable to pay the contract anymore due to an accident and job loss

Unable to pay the contract anymore due to an accident and job loss

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Re: Unable to pay the contract anymore due to an accident and job loss

Re: Unable to pay the contract anymore due to an accident and job loss

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