Discussion topic: Porting number still not working

This message was authored by: User+1128 · ‎13 Feb 2023

Hi everyone,

I'm having trouble porting my old number from my old sky sim to my new sky sim. When I requested my PAC code and tried to input it on the 'change my number feature' it was still unable to transfer. It just said error. what should I do?

Thank you!

This message was authored by: 63johnw · ‎13 Feb 2023

Hi @User+1128 you can't port from one sky sim to another.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: caesarome · ‎13 Feb 2023

@User+1128

Why are you trying to port from a Sky sim to another one because as @63johnw has said while you can't do this you can continue to use the older sim. If you have activated this other Sky sim you will need to call Sky to ask them to cancel it. 150 is the free number to use to call them on.

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Discussion topic: Porting number still not working

Porting number still not working

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