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Discussion topic: Porting number problem

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This message was authored by: Niki6

Porting number problem

I am trying to keep my number and change from my old provider to sky. I have repeatedly contacted them for help as when I try to transfer the number, an error pops up. 

Any suggestions?

I really would just want to send them an email, as the chat options always give me a bot and then there are long waiting times for a representative.

Thanks

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This message was authored by: caesarome

Re: Porting number problem

Posted by a Superuser, not a Sky employee. Find out more

@Niki6 

Have you go the pac code from your previous network, if so and you can't give it to Sky online why didn't Sky take the pac code from you when you called them about this ?

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