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Discussion topic: Ported number

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This message was authored by Dee1803 This message was authored by: Dee1803

Ported number

Old number ported  over. People phone me i phone them shows ported number. Sent a message but it showed temporary number.

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This message was authored by caesarome This message was authored by: caesarome

Re: Ported number

Posted by a Superuser, not a Sky employee. Find out more

@Dee1803 

If this is an iphone refresh the network settings so go Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. If you're using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.


If it is an Android phone go to About Phone > My Phone number, change it and reboot the phone. Also in text settings change the chat function to automatic. Make sure your current number is ticked and the temporary one isn't.

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