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Discussion topic: I have no data

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Juliejaw
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This message was authored by Juliejaw This message was authored by: Juliejaw

I have no data

‎28 Nov 2024 08:31 AM

It's saying I have no data and I have used 5gn in 14 days
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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: I have no data

‎28 Nov 2024 09:36 AM

Posted by a Superuser, not a Sky employee. Find out more

@Juliejaw 

Are you new to Sky Mobile because if you are when you first activate the sim you do not get the full allowance as what you get is based on the number of days before it resets which is your billing date, after that you will get the full amount each month.

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PandJ2020
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Re: I have no data

‎28 Nov 2024 09:47 AM

Posted by a Superuser, not a Sky employee. Find out more

If you've burnt your monthly allowance then you have 3 choices:

1. Wait until it resets

2. Buy one-off 1Gb add on's (quite expensive)

3. Increase your monthly mix (the larger data becomes available immediately)

I am just another Sky customer and my views are my own
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