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Discussion topic: Ported from O2 to sky. Text issues

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This message was authored by FionaJones72 This message was authored by: FionaJones72

Ported from O2 to sky. Text issues

Have ported my number from 02 to Sky.  I am not receiving text messages - from bank and other one time passcode financial companies.  Ported number is showing under all settings on phone and I've tried turning off iMessage and rebooting phone etc, all the things I could find online but still not receiving these texts.  Any ideas.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Ported from O2 to sky. Text issues

Posted by a Superuser, not a Sky employee. Find out more

@FionaJones72 

Sky don't support all the short codes. Having said that we've seen a few posts in the last week about this issue and mainly from customers who've moved over from O2. Give Sky a call and report it. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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