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Discussion topic: Poor reception

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This message was authored by alanfletch This message was authored by: alanfletch

Poor reception

I have no data signal at football matches whilst all friends and family have no problems with other providers.Sky said it was because I had a old sim card(only 2 yrs old).They sent a new sim.Still very poor reception at Football match.Again all friends have no problems with other providers.I am paying for a service that doesn't provide.Help

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Poor reception

Posted by a Superuser, not a Sky employee. Find out more

@alanfletch 

Have you used the coverage checker inputting the stadiums postcode? 
https://www.sky.com/shop/mobile/coverage-checker   


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
alanfletch
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This message was authored by alanfletch This message was authored by: alanfletch

Re: Poor reception

No I didn't.Sky said my problem was a old sim and when I  install new one it will solve the problem 

alanfletch
Topic Author
This message was authored by alanfletch This message was authored by: alanfletch

Re: Poor reception

Still very poor reception in stadiums.Other people are ok

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