0

Discussion topic: Poor mobile signal

Reply
Avatar for gresham1974
Level 1 icon
What's this?
This message was authored by: gresham1974

Message posted on ‎24 Apr 2025 04:25 PM

Poor mobile signal

I moved from EE to sky but I’m disappointed with the signal even when on 5G it takes ages to load or doesnt. are we on a 2nd tier priority user list for the network. 
I changed to sky for the new iPhone and expected the network to be as good. Doesn't matter where I use it I find it frustrating. 
can I leave my mobile data contract early but still pay for the phone with sky? 

Report post
Post 1 of 3
506 Views
Reply
Reply

All Replies

Avatar for PandJ2020
Level 16 icon
What's this?
Superuser
This message was authored by: PandJ2020

Message posted on ‎24 Apr 2025 04:28 PM

Re: Poor mobile signal

Posted by a Superuser, not a Sky employee. Find out more
@gresham1974 wrote:

can I leave my mobile data contract early but still pay for the phone with sky? 

How long have you had the data contract?

I am just another Sky customer and my views are my own even if you don't like the answers
Report post
Post 2 of 3
501 Views
0 Likes
Reply
Avatar for 63johnw
Level 16 icon
What's this?
Superuser
This message was authored by: 63johnw

Message posted on ‎24 Apr 2025 05:09 PM

Re: Poor mobile signal

Posted by a Superuser, not a Sky employee. Find out more

Hi @gresham1974  if more than 31 days since you started then see this link for the early termination charges. 

https://www.sky.com/help/articles/charges-for-ending-your-sky-contract-early

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Report post
Post 3 of 3
490 Views
Reply
Reply