Poor mobile data

[jaybmw]

Hope I can get some help. I am getting really poor mobile data when in my garden! WiFi is poor here so it switches to 4/5g but buffers all the time!

my WiFi calling is on and Iv reset my network settings.

using a iPhone 16plus.

can anyone advise?

thank you.

jane. 

[63johnw]

Hi @jaybmw  any issues showing ?

https://www.sky.com/help/articles/service-status-sky-mobile

[jaybmw]

No issues showing. Thank you

[63johnw]

Try working through this @jaybmw  may lead to more help from sky if it doesn't work. 

https://www.sky.com/help/articles/poor-or-no-service-sky-mobile

[jaybmw]

Thank you but I have tried all these, just seems poor connection in my garden. 

[jaybmw]

I have I bar on 4g but cannot stream and loading issues