0

Discussion topic: Poor call quality indoors

Reply
This message was authored by: Sandra176

Poor call quality indoors

Both my husband and I experience poor quality voice calls. When listening the callers voice drops and the callers find it hard to understand what we are saying. We have tried WiFi calling but this does not help.  Sky mobile status shows no problems in this area. Help - this is going on for months

Reply

All Replies

This message was authored by: Brill+Gill

Re: Poor call quality indoors

Posted by a Sky employee

Hi @Sandra176, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

Reply