Discussion topic: Poor call quality indoors
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Message posted on 06 Oct 2026 02:34 PM
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Poor call quality indoors
Both my husband and I experience poor quality voice calls. When listening the callers voice drops and the callers find it hard to understand what we are saying. We have tried WiFi calling but this does not help. Sky mobile status shows no problems in this area. Help - this is going on for months
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All Replies
Message posted on 07 Oct 2026 11:07 AM
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Re: Poor call quality indoors
Hi @Sandra176, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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