Discussion topic: Please help with this issue
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Message posted on 14 May 2025 12:22 PM
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Please help with this issue
I have no network and my sim is not a sky sim. It is a sky mobile.. I am unable to call or receive calls.. I cannot get the use of another phone to call sky. .. I am beyond annoyed
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Message posted on 14 May 2025 12:24 PM
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Re: Please help with this issue
@Alijane wrote:my sim is not a sky sim.
You'll probably be better off posting in forum for the provider of the SIM you have...
Sky mobiles are not network locked.
Message posted on 14 May 2025 12:26 PM
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Re: Please help with this issue
@Alijane wrote:
I have no network and my sim is not a sky sim. It is a sky mobile.. I am unable to call or receive calls.. I cannot get the use of another phone to call sky. .. I am beyond annoyed
So to clarify, you're using a Sky issued mobile but with a sim in it from another network (which is fine as all Sky mobiles come unlocked), and as you can't make or receive calls you want to get Sky to fix it?
What sim do you have in the device? Have you contacted that provider or checked for any network issues they may be having?
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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