Pixel 6 Pro WiFi Calling

[MooFish]

Hi there does anyone know how to get WiFi calling working on pixel6 pro I have been reading that this was sorted after the last update but I still don't seem to have the option on my phone.

Anyone got any ideas?

[PandJ2020]

Was the phone purchased from Sky?

[MooFish]

Hi, Nope the phone wasnt purchased from Sky.

I see that the pixel 7 and above is now working for wifi calling but still doesnt seem to be working on my 6 pro 😞

[PandJ2020]

Sky will only guarantee the WiFi calling (for supported models) if it was purchased from them.  That's not to say it won't work but you may find their support unresponsive.

[caesarome]

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@MooFish wrote:

Hi, Nope the phone wasnt purchased from Sky.

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https://www.sky.com/help/articles/wi-fi-calling

One to watch out for: If you didn't get your phone from us, it might not be compatible with Sky Mobile Wi-Fi calling. To check, set up Wi-Fi calling and try making a call over Wi-Fi. If the ‘Wi-Fi call’ indicator doesn’t show, then your phone isn’t compatible.

[PandJ2020]

Interestingly the Pixel 6 isn't listed on their compatibility list...

[MooFish]

I maybe wrongly assumed that the pixel 7 wasnt working till last months update... so assumed the 6 pro would work at the same time... 
the phone is capeable of wifi calling - maybe it's just sky don't care about getting older models working?

either way.. it's very annoying.. if they dont support it soon I think I am going to have to change networks for the whole family 😞