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Discussion topic: Piggy bank

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This message was authored by: Linda176

Message posted on ‎14 Sep 2025 05:12 PM

Piggy bank

Every time I try to top up my data, I just get adverts for new phones.  Can anyone help.

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This message was authored by: caesarome

Message posted on ‎14 Sep 2025 05:13 PM

Re: Piggy bank

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@Linda176 

Is your account linked as per this:

 

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account

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Message posted on ‎17 Sep 2025 08:05 PM

Re: Piggy bank

Unfortunately that didn't work. Don't have an option for bills and payment for Sky mobile. Just TV and BB

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Message posted on ‎17 Sep 2025 08:11 PM

Re: Piggy bank

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@Linda176 wrote:

Unfortunately that didn't work.

Were you not able to do it or did it say it was already linked ?

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Message posted on ‎17 Sep 2025 09:38 PM

Re: Piggy bank

It said it was already linked. Still no link to the piggy bank data.

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Message posted on ‎17 Sep 2025 10:15 PM

Re: Piggy bank

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@Linda176 

You will have to call Sky on 150 about this so they can roll the data for you and can investigate why you no longer have access.

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