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Discussion topic: Picture message charges
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This message was authored by: Jak92
Message posted on 06 Jan 2026 04:46 PM
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Picture message charges
I have been charged for a picture message that I did not send. I received a picture message from a friend, not on the date I have been charged for (2 days later). Do I get charged for opening a picture message?
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This message was authored by: PandJ2020
Posted by a Superuser, not a Sky employee.
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Message posted on 06 Jan 2026 05:19 PM
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Re: Picture message charges
@Jak92 wrote:
Do I get charged for opening a picture message?
No.
You only get charged for items you send. I suspect your device has sent an MMS - I recommend disabling the MMS protocol on your device.
Under certain situations your device will use the MMS protocol instead of SMS and is chargeable.
I am just another Sky customer and my views are my own even if you don't like the answers
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