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Discussion topic: Picture message charge

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This message was authored by Pegasus854 This message was authored by: Pegasus854

Picture message charge

Can anyone explain why I am being charged for picture messages when I am not sending any please?

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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Picture message charge

Posted by a Superuser, not a Sky employee. Find out more

Hi @Pegasus854  yes, long messages can be converted to mms and will be charged. 





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This message was authored by caesarome This message was authored by: caesarome

Re: Picture message charge

Posted by a Superuser, not a Sky employee. Find out more

There must be something in the message you sent that is being converted to a MMS, so are you sending emoji's ?

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Pegasus854
Topic Author
This message was authored by Pegasus854 This message was authored by: Pegasus854

Re: Picture message charge

No but the messages are long could that be the issue? 

This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Picture message charge

Posted by a Superuser, not a Sky employee. Find out more

Hi @Pegasus854  yes, long messages can be converted to mms and will be charged. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
Pegasus854
Topic Author
This message was authored by Pegasus854 This message was authored by: Pegasus854

Re: Picture message charge

Thank you

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